Viviane Woodard makes every effort to process and ship all orders quickly, efficiently and correctly.
To provide the fastest possible service, orders are shipped with the United States Postal Service. It is the company’s goal to process and ship orders within 24 hours upon receipt. Our record in accomplishing this is excellent. Only at the end of the month or end of specials when there is a higher influx of incoming orders could this possibly be extended for one or more days. For this reason, we recommend not to wait until the last day of the month or special to place orders. You can usually expect to receive delivery within two to eight days after ordering almost anywhere in the continental United States. All orders for Puerto Rico will be shipped “Priority Mail”.
|Orders under $85.00||$6.90|
|Orders over $85.00||Free Shipping|
Viviane Woodard offers a 100% 30-day, money-back satisfaction guarantee on all orders!
All returns require prior authorization. Please contact our 1-800-423-3600.
Include your name, address, phone and email along with the authorization code with your return and the reason for the return and if you would like a refund or exchange.
Exchanges will be processed once we receive the return.
Please allow up to 14 days from the date we receive your return for the refund to be processed. Once the refund is issued you will receive an email from us.